Is Outlook not working correctly? This article explains how you can fix when you have Outlook mail issues on your Mac. More specifically, Outlook may randomly crash or freeze when you want to check your email. Another similar issue is that Outlook may become too slow to respond on your Mac. Some users have also stated that they were unable to launch the software. Several factors may result in these types of performance problems.
Outlook for MAC; Outlook for iOS (with Exchange Online, on Apple iPhone 6S or higher, running iOS version 8 or higher) Outlook for Android (with Exchange Online, on Android phones running Android 4.4,5.0,6.0,or 7.0) Note Support for 2013 versions of Office 365 ProPlus ended February 28, 2017: Browser (Outlook Web Access). Expand your Outlook. We've developed a suite of premium Outlook features for people with advanced email and calendar needs. A Microsoft 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage. Enabling the SuiteFiles Outlook app. This SuiteFiles Outlook app is different to the SuiteFiles Outlook add-in for Windows, as it's attached to your Office 365 login This means once it's enabled it will be available to use wherever you login to Outlook for Mac or access the Outlook Web App from your browser.
If you are having a similar problem, here is how you can troubleshoot:
See also: Mac Mail App Opens Itself Randomly, Fix
- Gmail, Yahoo, iCloud, Outlook.com, and AOL accounts all use two-factor authentication to help verify that you’re the person trying to access your email account. To add your email account to Outlook, you’ll need an app password, also known as an application password. This is a different password than your regular email account password.
- Get time back when you’re all caught up with what’s new in your Focused Inbox. Free with Outlook for iOS Connect. Get things done on the go with Outlook mobile. Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share.
Outlook not working?
Please try each step below one at a time. Make sure to check your Mac after each step to see if Outlook starts working again.
1. Restart your Mac. You can restart your Mac by going to the Apple menu > Restart.
2. Make sure that both macOS and Outlook are up to date.
- Update your Mac: Go to System Preferences and click Software Update. If your Mac version is macOS High Sierra or earlier, then go to the App Store app to update the software on your Mac.
- Update Outlook on Mac: Open Microsoft Word, Excel, or another Microsoft Office application, and then click Help > Check for Updates. AutoUpdate will check for updates. And click Update if there are updates available. If you downloaded Outlook from the Mac App Store, then open the App Store app to update it. Updating Outlook will also fix if you are seeing the “You can’t use this version of the application “Microsoft Outlook” with this version of macOS“ error message.
After updating, restart your Mac.
3. Follow the steps below. Following these steps will disable the preview feature for encrypted email which is known to cause Outlook to freeze. Here is how:
- Quit Outlook (Outlook > Quit Outlook).
- Open the Terminal (Applications / Utilities or you can use Spotlight to open the Terminal app).
- Enter the following command and hit enter:
- Now enter the following command and press enter:
- Close Terminal.
- Restart your Mac.
- Open Outlook and test.
![Outlook Outlook](/uploads/1/1/7/8/117856969/702242712.jpg)
4. Are you using add-ins in Outlook such as WebEx, Mendeley, EndNote, Zotero, Grammarly, Boomerang, etc? Outdated third-party add-ins may cause these types of issues. It is very essential that you have the latest updates for your add-ins.
5– If you are still having issues with Mac Outlook, then let’s try the following: Following the steps below will help you identify if you have a Profile issue. We will use the Outlook Profile Manager.app and create a new profile. Then we will set this profile as default. If you can open Outlook without an issue, this means that your old profile corrupted and needs to be repaired. Here is how:
Microsoft Outlook App For Mac
- Open the Applications folder.
- Right-click (or control-click) Microsoft Outlook and click Show Package Contents.
- Go to Contents > SharedSupport, and Outlook Profile Manager.
- Create a new profile by clicking the Create a new profile (+) button.
- Enter a new name for the new profile.
- Select this new profile and click the tools/gears icon (Set the default profile) and click Set as Default.
- Quit Outlook (Outlook > Quit Outlook) and then re-open Outlook.
Outlook For Mac In App Support
Now test Outlook. Does your problem occur or not? If it is now working, this means that your original profile file needs to be repaired. If this is the case, here is how you can repair it:
- Change the profile to the original (follow the steps above).
- Go to FinderClick Go and Go to Folder and Enter:
- Click Go.
- And find and drag the Outlook.sqllite to your desktop.
- Open Outlook, Outlook will say “there is a problem and Outlook needs to rebuild”, and then follow the onscreen instructions.
See also: How To Turn Off Split Screen In Mail
![Outlook For Mac Web App Outlook For Mac Web App](/uploads/1/1/7/8/117856969/271808584.png)
Webex integration to Microsoft Outlook is part of Cisco Webex Productivity Tools. Webex integration to Outlook for Mac gives you an easy way to schedule or start Webex meetings using Outlook.
Your site administrator may have installed Webex Productivity Tools for you. If not, you can download it from your Webex site. See Install and Set Up Webex Productivity Tools for the Mac.
Meeting invitees don't need to use Outlook to join the meeting, and only need a Webex account if the meeting is restricted to Webex users on your site.
Webex Integration to Outlook for Mac Options
After Webex Productivity Tools is installed, the Cisco Webex menu appears in the Microsoft Outlook window. The following commands are available from the Cisco Webex menu in Outlook:
Outlook App For Mac Os
- Meet Now: Starts an instant meeting in your Personal Room that you can start at any time, without having to schedule the meeting in advance. You can edit instant meeting options on the “Meet Now” Settings tab in My Webex > Preferences on your Webex site.
- Schedule Webex Meeting: Select this to schedule a Webex meeting.
- Schedule Personal Room Meeting: Select this to schedule a meeting in your Personal Room.
- Schedule Personal Conference Meeting: Select this to schedule a Personal Conference meeting.
- More: There are a few options under the More menu,
- About: Lets you view the version number and license and patent information about Webex Integration to Outlook.
- Help: Opens Webex Help Center where you can find or search for information on the Webex Integration to Outlook for the Mac.
- Send Problem Reports: Prepares an email message for you to send to support to report a problem.
- Preferences: Opens the Preferences dialog box for Cisco Webexsupport.
- Check for Updates: The system checks to see if a new update is available.